The Process of Managing Change Phrontis Limited - consultants in performance and process management,systems thinking, facilitation, training, research, viable systems model, systemdynamics, strategy dynamics, Balanced Scorecard, Group Explorer

The Process of Managing Change

by Robin Campbell and Tony Gill

At Phrontis we take a systems thinking view - sometimes referred to as "joined-up-thinking" - on managing change in organizations. In applying this way of thinking we seek synergies between strategy and systems thinking in order to understand the organization in its sector and its environment.

In working with organizations, we facilitate their journey of managing change by helping them to:

understand their current situation - where are we?
understand their specific drivers of change - how did we get here?
determine where they would like to be - where are we going?
determine how to get there - what strategies should we employ?
manage the process of change management - programme / project management supported by appropriate Microsoft technologies, typically Microsoft Enterprise Project Management for larger organizations
determine the adequacy of existing business, organizational and corporate governance processes - is what we are doing now undermining the change agenda?
align business, organizational and corporate governace processes to reflect the change agenda as required and the use of appropriate Microsoft technologies to support Business Process Management and measurement
establish a relevant performance metric framework - Balanced Scorecard for strategy; Performance Dashboard for managing operations; the use of supporting technologies such as the Microsoft Scorecard Accelerator.
reflect on progress - is all this working for us? - using a combination of appropriate technologies and meetings
take action based on the reflection of the trends of the performance measures - doing what is needed to stay on course.

We have put a lot of thought into our approach which is well grounded in both theory and practice. As Lenin once said: "Theory without practice is pointless; practice without theory is mindless."

We invite you to contact us to discuss where and how we may be able to assist you in managing change in your organization. Perhaps you may be interested in our One Day Managing Change Audit?



		The Process of Managing Change by Robin Campbell and Tony Gill At Phrontis we take a systems thinking view - sometimes referred to as "joined-up-thinking" - on managing change in organizations. In applying this way of thinking we seek synergies between strategy and systems thinking in order to understand the organization in its sector and its environment. In working with organizations, we facilitate their journey of managing change by helping them to: understand their current situation - where are we? understand their specific drivers of change - how did we get here? determine where they would like to be - where are we going? determine how to get there - what strategies should we employ? manage the process of change management - programme / project management supported by appropriate Microsoft technologies, typically Microsoft Enterprise Project Management for larger organizations determine the adequacy of existing business, organizational and corporate governance processes - is what we are doing now undermining the change agenda? align business, organizational and corporate governace processes to reflect the change agenda as required and the use of appropriate Microsoft technologies to support Business Process Management and measurement establish a relevant performance metric framework - Balanced Scorecard for strategy; Performance Dashboard for managing operations; the use of supporting technologies such as the Microsoft Scorecard Accelerator. reflect on progress - is all this working for us? - using a combination of appropriate technologies and meetings take action based on the reflection of the trends of the performance measures - doing what is needed to stay on course. We have put a lot of thought into our approach which is well grounded in both theory and practice. As Lenin once said: "Theory without practice is pointless; practice without theory is mindless." We invite you to contact us to discuss where and how we may be able to assist you in managing change in your organization. Perhaps you may be interested in our One Day Managing Change Audit?
		Trademarks Microsoft is the trademark of Microsoft Corporation. Phrontis Limited is a registered partner of Microsoft. Copyright Notice © Phrontis Limited 1997 - 2005 ~ All rights reserved. All pages on this web site are copyright material. You are permitted to download a copy of the web page for your personal use. In order to disseminate our ideas more widely, permission is granted to circulate material from our web site within your own organization provided it is distributed in its entirety including these and other copyright notices and contact details on all pages, that it is not posted to newsgroups or distribution lists and that it is not done for commercial gain or part of a commercial transaction or training programme. For all material that requires downloading of pdfs or ViPlan via our shopping trolley, the copyright rests with the authors of the material and is not subject to this blanket copyright permission. For other uses please contact Phrontis Limited. tele: +44 (0)1295 812262 fax: +44 (0)1295 812511 http://www.phrontis.com email: info@Phrontis.com